Secure Email

Advice for recipients

Cartridges Law uses software called Egress Switch, which facilitates the secure transfer of emails and documents to non-secure email addresses. Egress Switch enables users to send and receive sensitive data securely. We have chosen to use Egress Switch when sending confidential information via email and file transfer in order to comply with data protection regulations and ensure that when this information needs to be shared with third parties, it is done so securely.

Why is Cartridges Law using Egress Switch?

Egress Switch allows our staff to securely send confidential information to external email accounts (including Hotmail, Yahoo and Gmail). The nature of the work we carry out means that we often deal with information that is sensitive, which we wouldn’t want to fall into the wrong hands. We are increasingly sending information by email, as this is more efficient and convenient for our clients. We’ve therefore introduced an easy to use piece of software that will help ensure that any information sent by email is secure.

Is Egress Switch free to use for service users and other recipients?

Yes. All recipients can view and securely reply to emails sent via Egress Switch from Cartridges Law for free.

How do recipients view Egress Switch encrypted emails?

On their first use only, recipients will be required to create an Egress Switch account before they can sign in to view the email they’ve received. This is a short and simple process. Creating an account requires input of an email address and the creation of a password. Once this is done, an activation code will be sent to that email address. Recipients will then be able to sign in. This will allow Egress Switch encrypted emails to be viewed.

Download the free Egress Switch desktop and mobile apps:

Egress Switch has been designed to enable you to access your data and secure it in a number of ways. The fully integrated applications are free to download and easy to install and use, allowing you to start securing information immediately.

Please visit to find out more.

Does Egress store any of my data?

Egress does not handle or store any information that users share. The information Egress keeps relates to user management, package management and audit information only. Egress considers this information to be sensitive too, so they have designed their policy engine to use secure transactions, strong authentication, and a secure encrypted server database.

Egress Switch certifications and accreditations:

As the first, and currently only, CESG CPA Foundation Grade email encryption product, Egress Switch Secure Email has been certified by UK Government to enable Public and Private Sector customers to share OFFICIAL and OFFICIAL-SENSITIVE data over the internet, without the need to manage third party credentials.

Egress Software Technologies is also certified to the ISO 27001:2013 standard, which serves as the international benchmark for information security management, and outlines how to implement and uphold an independently assessed and certified information security management system.

Can Egress see my information?

Egress have gone to great lengths to ensure they cannot see your information. The Egress Client software encrypts and decrypts your information on your local machine therefore Egress does not have access to it.

Who can external recipients contact if they are having technical issues with Switch?

They should contact the Egress support team directly using the following methods:

Further information:

For more information about Egress Switch, please visit

If you need any help using Switch, please contact Egress Software Technologies Customer Service:

Egress will never share your information with any third parties. For more details, please refer to their privacy statement: